MicrosoftSolutions2025
Taking a global skilling pipeline from 15 to 150+ organisations
Engagement capacity grew from 15 to more than 150 organisations in under five months
YUKEN
Build the systems.Skill the workforce.
We build AI and automation that holds up in production, and we train the people who run it.
Worked with
MicrosoftUnited NationsWise OriginiveeSimplexicoFirst AIIndustry RockstarAlthaus Digital
Selected work
Recent work
Three recent engagements. The full set is on the work page.
Read the case study
Solutions
Build the systems
AI and automation designed, built and kept running in production, by the same people who built it.
What we buildSkilling
Skill the workforce
Training that takes a team from a first Copilot rollout to a Level 4 apprenticeship, designed and delivered live.
What we teachSolutions
What we build
Three service lines. One team that is accountable for all of them.
Workflow Automation
We map the process, automate it with the tool that fits and, if you want, keep running it for you so it stays reliable once people depend on it.
Tools: Power Automate, n8n, Make, custom Python or your existing stack.
- Triage and approvals
- Intake and reporting
- Document and data handling
- Error handling and alerts
- Monitoring and upkeep
Managed AI Adoption & Implementation
We take responsibility for AI adoption across your organisation: the plan, the rollout, the change work and the measurement. It runs as an ongoing engagement on the licences you already pay for.
Tools: Microsoft Copilot, Copilot Studio or your existing licences.
- Change management
- Adoption and return tracking
- Responsible AI
- Governance
- Ongoing run and support
AI Agents & Applications
Custom agents and AI applications that plug into the tools your team already uses. We choose the model and platform to suit the job and the budget, and build for everyday reliability rather than a demo.
Tools: OpenAI, Claude, Copilot Studio, Python or MCP.
- Retrieval and knowledge
- Structured output
- Integrations and MCP
- Human in the loop
- Run and maintain for you
A useful place to begin
Answer six questions and get a practical view on whether your next step is to map, build, skill or evaluate.
Skilling
What we teach
From a single Copilot rollout to a full Level 4 apprenticeship, designed and delivered live. We can also build the material and hand it over, or train your trainers to run it.
AI & Automation apprenticeships
The complete Level 4 AI and Automation Practitioner programme (ST1512) and the three Level 5 AI Leadership units: curriculum, schemes of work, assessment and end-point assessment preparation.
Corporate AI academies
Multi week academies built around real roles. A beginner finishes able to build. Decks, facilitator scripts, live demos and hands on labs, all delivered live.
Microsoft Copilot enablement
Microsoft 365 Copilot across the suite, then Copilot Studio agents and Power Automate, so a team goes from using Copilot to automating with it.
Agentic automation bootcamps
Build along sessions where every learner leaves with a working agent. Taught in n8n, Make and Power Automate, covering multi tool agents, structured output and retrieval.
Train the trainer
We certify your trainers to deliver our programmes or your own, with facilitator guides, word for word scripts, demo runbooks and live coaching until they can run it without us.
Learning design & content
Learning content designed for any programme when you have the delivery covered: curricula, decks, facilitator guides, scripts, labs, assessments and SCORM packages.
Generative AI & prompt engineering
Practical generative AI for working teams: prompting that holds up, AI for data analysis and AI in everyday workflows, with responsible use built in.
AI leadership & strategy
For senior teams deciding where AI belongs. Capability mapping, opportunity and risk, governance and pilots, framed as decisions a board can take.
Method
How we deliver
One way of working, whether we are building a system, training a team or both.
- 01
Discover
We map the problem, the systems you already have and the people involved, and find where AI will pay for itself.
- 02
Build
We design and build the solution, whether that is an agent, an automation or an application, and test it before anyone relies on it.
- 03
Skill
We hand it over and train your team, so the ability to run it and change it stays with you.
- 04
Embed
We measure adoption, fix what is not working and put governance in place, so the change outlasts the pilot.
10,000+
people trained
Across more than 200 organisations and 40 programmes, from a 60 minute session to a 12 month apprenticeship. UN agencies, banks, government departments and technology companies among them.
Practice
Who does the work
YUKEN builds production AI systems and teaches the people who run them. The work has covered the United Nations, large financial institutions, the public sector and the UK's biggest apprenticeship providers.
The team are Microsoft Certified Trainers who have led enterprise Copilot rollouts and taught thousands of staff to build their own agents. That is why the two engines exist. We know what has to be true for an AI system to keep working once a team owns it, and we design the training around that.
Start with a conversation.
Tell us where you are and what you need built or taught. We will come back within two working days with a view on how we would approach it.