Build the systems.Skill the workforce.
YUKEN is an AI and automation practice with two engines. Our Solutions engine ships the build and our Skilling engine builds the capability, so you work with one partner from the first prompt through to production.
Recent work
These are case studies from recent engagements. The full set is on the work page.
Build the systems
AI and automation, designed and shipped to production. We are practitioners who build the systems and keep them running.
Skill the workforce
An academy that builds AI capability, from a single Copilot rollout to a full Level 4 apprenticeship.
What we build
We design, build and embed AI and automation across three service lines, delivered by one accountable team.
Workflow Automation
We reduce the manual work by mapping the process, automating it with the appropriate tool and, where you need it, running and maintaining it for you so that it remains reliable in day to day production use.
- Triage & approvals
- Intake & reporting
- Document & data handling
- Error handling & alerts
- Managed monitoring & upkeep
Managed AI Adoption & Implementation
We own AI adoption end to end, covering strategy, rollout, change and measurement. We run this as an ongoing engagement built around the licences you already hold.
- Change management
- ROI & adoption tracking
- Responsible AI
- Governance
- Ongoing run and support
AI Agents & Applications
Custom agents and AI applications that integrate with the tools your team already uses, built on whatever suits the use case and budget and designed to perform reliably in everyday workflows.
- Retrieval & knowledge
- Structured output
- Integrations & MCP
- Human in the loop
- Run and maintain for you
What we teach
We deliver everything from a single Copilot rollout to a full Level 4 apprenticeship, designed and delivered live. We can also build the material and hand it over or train your trainers to run it.
AI & Automation apprenticeships
We build the full programme for the Level 4 AI and Automation Practitioner apprenticeship (ST1512) and the three Level 5 AI Leadership units, including the curriculum, schemes of work, assessment and end-point assessment preparation.
Corporate AI academies
Multi week, role based academies that take complete beginners through to confident builders. They include decks, facilitator scripts, live demos and hands on labs, all delivered live.
Microsoft Copilot enablement
We take teams from their first prompt to an automated pipeline, covering M365 Copilot across the suite and then Copilot Studio agents and Power Automate.
Agentic automation bootcamps
Build along bootcamps where every learner ships a working agent. They cover n8n, Make and Power Automate, with multi tool agents, structured output and retrieval.
Train the trainer
We certify your trainers to deliver our programmes or yours. We provide facilitator guides, word for word scripts, demo runbooks and live coaching so that your team can deliver the programme independently.
Learning design & content
If you need the material without the delivery, we design learning content for any programme from scratch, including curricula, decks, facilitator guides, scripts, labs, assessments and SCORM.
Generative AI & prompt engineering
Practical generative AI for teams, covering prompt engineering, AI driven data analysis and AI enhanced workflows, with responsible AI built in throughout.
AI leadership & strategy
For senior teams deciding where AI fits, covering capability mapping, opportunity and risk, governance and pilots, framed as decisions a board can act on.
How we deliver
We apply one operating model, whether we are building a system, skilling a team or doing both at once.
Discover
We map the real problem, your existing stack and your people, and identify the questions that reveal where AI genuinely pays off.
Build
We architect and build the solution, delivering agents, automations and applications that are tested end to end before anyone relies on them.
Skill
We hand the solution over and train your team, so that the capability remains within your organisation after we leave.
Embed
We measure adoption, refine and govern, with the goal of durable change that persists well beyond the initial pilot.
Built by practitioners
YUKEN is a practitioner-led AI and automation practice. We build production AI systems and teach the people who run them, with a track record across the UN, blue chip finance, the public sector and the UK's leading apprenticeship providers.
Our practitioners are Microsoft Certified Trainers and AI skilling specialists who have led enterprise Copilot rollouts and helped thousands of staff build their own AI agents. Through our Solutions and Skilling engines we design production AI and automation and author the curricula that help organisations become confident adopters.
Let us help you build something your team can run
Whether you need a system shipped, a team skilled or both, we begin with a conversation about where you are now and where you want to get to.